Returns & Refunds

Our Promise

Your satisfaction is our priority. If something isn't right with your order, we'll make it right — simple as that.

Return Policy

We accept return requests within 30 days of delivery. To be eligible:

• The item must be unused and in its original condition
• You must contact us first before returning anything
• Proof of purchase (order number or receipt) is required

Damaged or Wrong Items

If your item arrives damaged, defective, or is the wrong product — contact us immediately with a photo and we will send a replacement or issue a full refund at no cost to you.

Refund Processing

Once your return is received and inspected, we will notify you. Approved refunds are processed within 5–10 business days back to your original payment method.

Contact Us

For any return or refund request, email us at tarven2025@gmail.com with your order number and we'll respond within 24 hours.